FAQ

Frequently Asked Questions (FAQ) – Premium Mega Mart UK

1. Where is Premium Mega Mart based?
We are a UK-based online store offering a wide range of quality products, including home essentials, electronics, beauty, and lifestyle items.

2. How long does delivery take?
We process and ship orders within 3–5 business days. In high-demand seasons, delivery may take up to 7 business days.

3. Do you offer international shipping?
Currently, we only ship within the United Kingdom. Stay tuned for international shipping updates.

4. How can I track my order?
Once your order is dispatched, you will receive a tracking number via email or SMS. You can use it to track your shipment.

5. What if I receive a damaged or wrong product?
We’re here to help! Please contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.

6. What is your return policy?
We accept returns within 14 days of delivery. Items must be unused, in original condition. Read our Refund Policy for full details.

7. How can I contact customer support?
You can reach us at:
📧 support@premiummegamart.co.uk
📞 +44 7446988034

8. Are my payments secure?
Yes! We use SSL encryption and secure payment gateways to ensure your data is safe and protected.